PERMANENT CONTRACT - TEAM MANAGER - RINASCENTE MILAN

LA MAISON JACQUEMUS   

Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. 

Dedicated to the memory of the designer’s late mother, the brand draws inspiration from a passion for culture. The Jacquemus ready-to-wear and accessories collections for men and women reference the French way of life and universal gestures of beauty, encompassing influences from fine art photography to decorative arts, cinema, painting, and sculpture. 

Throughout the years, Jacquemus has staged runway productions in unique and unexpected locations, including a Parisian swimming pool, the Musée Picasso, a lavender field in Provence, a wheat field outside Paris, a salt marsh in the Camargue, and a beach in Hawaii. More recently, the brand has embraced settings such as the canal of the Château de Versailles (Le Chouchou), the Fondation Maeght (Les Sculptures), Casa Malaparte (La Casa) and Auguste Perret’s Parisian apartment (La Croisière). 

Based in the 8th arrondissement of Paris, Jacquemus is an independent fashion house with over 300 employees. Renowned for its fast-growing digital presence and its worldwide business spread, the brand has created innovative retail experiences around the world before opening its first permanent flagship store at 58 Avenue Montaigne in Paris in 2022. Following this milestone, international boutiques have opened in New York (SoHo), London (New Bond Street), Los Angeles (Melrose Avenue) and Dubai. 

ROLE OVERVIEW 

As a Team Manager, you are a key driver of performance, team engagement and operational excellence. Leading by example on the sales floor, you embody Jacquemus’ ADN, while ensuring an exceptional client experience, strong commercial results and optimal stock management. 

In a fast-paced and highly seasonal environment, you inspire and coach your team daily, balancing business performance, people leadership and operational rigor to support brand desirability and store efficiency. 

KEY RESPONSIBILITIES 

Team Leadership & Coaching 

• Lead, motivate and inspire the team on the sales floor, fostering a positive, energetic and high-performing team spirit. 
• Coach and develop Client Advisors through regular feedback, on-the-spot coaching and role modeling. 
• Ensure team engagement, energy and alignment with Jacquemus’ values throughout the season. 
• Support onboarding and training of new team members, ensuring rapid integration and operational efficiency. 
• Act as a strong relay between the team and store management. 

Customer Experience & Clienteling 

• Lead by example in delivering warm, personalized and memorable client experiences. 
• Ensure a consistent and elevated service level adapted to an international and demanding seasonal clientele. 
• Support the team in developing strong clienteling habits and building long-term client relationships. 
• Be actively present on the floor during peak hours to drive engagement, conversion and client satisfaction. 

Sales Performance 

• Drive sales performance and contribute to achieving store targets through active floor leadership. 
• Monitor individual and team KPIs, ensuring regular follow-up and action plans. 
• Encourage cross-selling, total looks and storytelling aligned with Jacquemus styling codes. 
• Demonstrate agility and reactivity in a high-traffic, fast-moving seasonal environment. 

Stock Management & Store Operations 

• Take ownership of stock management, ensuring accuracy, availability and optimal product flow. 
• Oversee deliveries, stock organization, replenishment and inventory processes. 
• Monitor stock levels and anticipate needs to support sales performance and visual standards. 
• Ensure shrinkage prevention and compliance with stock procedures. 
• Support inventory counts and guarantee data reliability. 
• Ensure daily operations and company policies are followed with rigor and consistency. 

Visual Merchandising & Brand Standards 

• Ensure the store consistently reflects Jacquemus’ aesthetic: clean, sunny and effortlessly elegant. 
• Guarantee visual merchandising standards are respected and maintained throughout the day. 
• Proactively adapt floor organization to business needs and stock availability. 

PROFILE & MINDSET 

• Natural leader with strong interpersonal and communication skills. 
• Proven experience in team supervision within a retail or premium environment. 
• Strong operational mindset with solid experience in stock management. 
• Passionate about fashion, styling and the Jacquemus universe. 
• Energetic, agile and comfortable in a fast-paced, seasonal context. 
• Results-driven, hands-on and solution-oriented. 
• Team player with a positive, motivating and demanding mindset. 
• Comfortable with an international and high-expectation clientele.