Jewelry Business Development Manager

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

We seek a high performing business development professional to join a dynamic team to develop Prada Fine Jewelry business in one of our fastest growing regions. Your primary responsibilities will be to oversee and execute fine and high jewelry sales, build and maintain strong client relationships, and develop new business opportunities.

Your objective will not only be to maximize sales performance but also to strategically grow our high-end products client portfolio, with a strong focus on recruiting new clientele.

RESPONSIBILITIES

Fine and High Jewelry Sales Execution:

• Partner with the senior business development manager to drive sales in Fine & High Jewelry category, ensuring an exceptional luxury experience tailored to each client.
• Maintain and exceed individual and regional sales targets, delivering outstanding customer service in line with the brand’s standards.
• Consolidate sales results by market and store, monitor progress against targets and highlight gaps, trends and opportunities for review with the Senior Manager.
• Prepare reports, presentations and meeting materials; maintain action plans with clear owners and deadlines and follow up with local teams.
• Coordinate event calendars, product selections, logistics, appointment schedules and operational checklists in collaboration with the relevant teams.
• Lead by example, coaching and inspiring the store team in fine & high jewelry sales techniques and best practices. Prepare and update training presentations, product information and operational guidelines under the Senior Manager’s direction; organize training sessions and track participation.

Client Development & Acquisition:

• Identify and recruit high-potential clients, cultivating relationships through exclusive events, private appointments, and personalized outreach.
• Develop and execute strategies to enhance client retention, ensuring a high level of engagement and loyalty.
• Maintain an updated and segmented client database, leveraging CRM tools for targeted outreach and clienteling activities.
• Stay ahead of industry trends and competitor activities to attract ultra-high-net-worth individuals (UHNWI) and affluent clients.
• Work closely with Client Experience and Retail Events teams in Head Office to create bespoke experiences tailored to high-end clientele.

Operational Excellence:

• Consolidate product requests and check stock availability with HQ Merchandising; prepare allocation and rebalancing proposals for approval.
• Coordinate approved product transfers with Customer Service, Operations and stores, tracking shipments, receipt and returns.
• Maintain accurate product lists, catalogues and store information; coordinate VM and display requests and follow up on implementation.
• Maintain made-to-order trackers covering specifications, approvals, deposits, production updates, expected deliveries and outstanding actions, using information confirmed by the responsible teams.
• Collect complete documentation for client requests, repairs and after-sales cases; coordinate updates with Customer Service and stores and flag delays or unresolved issues.
• Provide feedback to senior management regarding client preferences, market trends, and opportunities for growth.

KNOWLEDGE AND SKILLS

Minimum 5+ years of experience in luxury retail, preferably in high-end sales categories such as fine jewelry, exotics, or bespoke products.

Strong network and ability to network, acquire, and develop new clients through strategic outreach and events.

Strong organizational skills, attention to detail and reliable follow-through across several markets and simultaneous priorities.

Strong data analysis skills and proficiency in Excel (including lookups, pivot tables and data consolidation); confident use of PowerPoint and familiarity with CRM and order management.

Fluency in Italian and English. Clear, professional communication and the ability to build effective relationships with store teams, HQ functions and external partners across cultures and levels of seniority.

RAL: 50.000 – 60.000 Euro

#LI-VG2

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.